Help Center

Most of our customers experience pain relief within the first 2 weeks. We have some customers that experience almost immediate pain relief, and for others it takes longer. We ask that you give it about 2 or 3 weeks before making any decisions regarding the efficacy of your jewelry. 

The magnets are most effective when worn facing the skin, for optimal penetration. The jewelry should fit snugly, yet not be too "tight". A loose fit (more than 3/4 inch slack) will have less of an effect. 

Our necklaces do not require such a snug fit, but should lay flat against the skin. It's important that everything is comfortable for you as well, so that you enjoy wearing your new jewelry!

We've had MANY customers share their experience of having pain relief in different areas of the body from where their jewelry is being worn.

However, we recommend wearing the jewelry as close to the site of pain as possible for maximum relief. We offer a wide range of pieces for different parts of the body for this purpose.  

There shouldn't be any issue with water at all. If showering or swimming, just be sure to rinse your jewelry off afterwards to remove any soap/chlorine/minerals etc. It’s important to dry it completely afterwards as well.

Many of our customers wear their jewelry 24 hours a day and never take them off. You do not need to worry about rusting. For longevity, it may be best if taken off before swimming or showers, if it’s not an issue for you.

It is our aim for your bracelet to last you many years. We use industry-best neodymium magnets that hold their strength. They virtually will not weaken unless exposed to extreme temperatures.

The magnets in our products are the industry-best, Neodymium rare-earth magnets. The magnets in our metal bracelets, anklets and necklaces are 3500+ gauss, and our rings are 3000+ gauss.

The north side of the magnet (negative polarity) faces the skin, which is widely regarded as the most optimal for effectiveness. It's also known as Bio-North for being the healing side of the magnet.

The magnets improve micro-circulation of blood on the capillary level and help align the bodies electromagnetic field. This helps reduce inflammation and alleviate certain types of joint pain. 

While there are not many comprehensive studies published in scientific journals on magnetic therapy (and is considered alternative therapy), we have thousands of happy customers who swear by our product. Customers who tried everything recommended by doctors and scientists without success and have found relief with our products. 

Magnetic necklaces are most effective when the magnets lay flat against the skin. Our necklaces are designed to lay flat for a very comfortable fit.  We recommend wearing the the necklace around the lowest part of your neck nearest to the collar bones and shoulders.

*Important*: The necklace links are designed to bend properly in only one direction. If you straighten the necklace and lay it flat on a table or flat surface, you can see which direction it bends properly. This will be the direction you wear the bracelet around your neck. 

If you are having trouble with the necklace lying flat, it’s being worn with the bend in the opposite direction, causing the problem. Turning it around to bend the other way will solve the issue and it should sit comfortably, every time!

It is always best to not wear the magnetic bracelet and watch on the same arm if you have a choice. However, many customers wear their bracelets next to their watches without issue. It's "generally" not a problem unless they have direct contact with each other, though some watches are more sensitive to magnetism than others.

Most mechanical watches may stop or slow down while being sensitive to magnetism, though likely return to normal when the contact with the magnets is removed.

If you face the "SL" Logo on the bracelet, the clasp pops open on the left side of the logo. Just pull it open by hand using the side of your thumb. You may need to pull a little hard at first, as we made the clasp sturdy to function well over time. 

Put the bracelet around your wrist and feed the open clasp through the loop on the other end of the bracelet. You can then close the clasp.

Follow this link to a resizing guide on how to use the link removal tool to adjust your item:

Adjustment Guide

If you have any issues and are unsatisfied with your purchases directly made here on our website, just send us a message to help@smarterlifestyle.net and we'll be able to assist you.

Please know that we stand behind our products and will make things right.

All of our products come with a 1 year Limited Warranty

This Limited Warranty applies to our Smarter LifeStyle products, and only our products, purchased from Smarter LifeStyle, LLC. This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.

This Limited Warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship

During the Warranty Period, Smarter LifeStyle will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

Just send us a message to help@smarterlifestyle.net if you have any issues or concerns. We stand behind our products and will do our best to help.

We are a US based company and our products are made in China with strict quality control standards. 

We stand behind each and every one of our products and will always make things right if there are any issues. 

We pride ourselves on quality and customer service.